Fees & Practice Policies

Fees & Practice Policies

At Cowie Psychological Group, we are committed to providing transparent information about our fees, assessment services, and policies so you can make informed decisions about your care. If you have questions at any point, our team is happy to help.

Fees

Alberta wildflowers symbolizing support, healing, and access to psychological services.

Insurance Coverage & Direct Billing

Many extended health benefit plans offer coverage for psychological services, but coverage varies depending on your individual plan and provider.

Cowie Psychological Group can submit insurance claims directly to many providers using electronic claims systems when available. Please note that coverage and direct billing eligibility are determined by your insurance provider, not the clinic.

Insurance Providers We Can Submit Claims To:

  • ABC / ASEBP

  • Alberta Blue Cross

  • Canada Life (including PSHCP)

  • Chambers of Commerce Group Insurance

  • ClaimSecure

  • Desjardins

  • Equitable Life

  • Green Shield

  • GroupHEALTH

  • GroupSource

  • Industrial Alliance

  • Manulife

  • Maximum Benefit

  • Medavie Blue Cross

  • NIHB

  • People Corporation

  • RWAM

  • Simply Benefits

  • Sun Life

  • Telus Adjudicare

Pacific Blue Cross may also be submitted through Telus Adjudicare, depending on your plan.

Important Note About Direct Billing

Submitting claims directly does not guarantee payment.

Direct billing eligibility depends on your specific insurance plan, province of coverage, and the type of service provided. Some plans may still require you to submit claims yourself, even if your insurer appears on our direct billing list.

PAYMENT METHODS

Payment options available are Debit, MasterCard, Visa, E-transfer, and cash.

CANCELLATION & NO SHOW POLICY

We understand that schedules can change.

If you need to cancel or reschedule your appointment, please provide at least 24 hours’ notice. Appointments cancelled with less than 24 hours’ notice, or missed without notice, may be subject to a late cancellation or no-show fee.

Questions or Support

If you have questions about fees, assessments, insurance coverage, or clinic policies, our team is happy to help. Please contact us to learn more or to book an appointment.